They were rarely in the store to provide assistance and refused to hire a manager to oversee the store, meaning certain coworkers had to take on extra responsibility without receiving a raise in order to keep the store running. However, I cannot say the same of the owners. I adored most of my coworkers and considered them the best part - we all looked out for each other. Each of these tasks is relatively simple, but mistakes made in one or more of these areas have a domino effect that disrupts everything. Job consists of instructing guests on how the studio works, getting paint colors for them, manning the register, writing descriptions of the ceramic pieces they paint, and identifying and bagging their pieces after they've been glazed and fired by the glazer. Customers are usually pretty nice, if a little impatient, but the occasional positive worker/guest experience elevates the whole experience. It's a lot less artsy of a job than the owners make it sound - more like glorified retail with a side of customer service. Any other store in the mall would probably be preferable to here. None of the people I worked with here are even there anymore, but they were the only worthwhile part of the job. They would not come in for months at a time, tell us they had better things to do, wouldn't collect deposits regularly, but when they did come in and work for maybe 3hrs max they would always be rude to us and snippy with customers. They would give "promotions" with no pay increase, title only and expect you to do the extra work. Tips only came through once a month and would often be short, the first few months I worked here I saw absolutely $0 in tip money because storeowners neglected to tell us for that entire span of time (at least 3 months) that we were putting tips in wrong, and we needed to perform an extra step none of us were even aware of. Store owners did not care about us or our needs, would constantly demand unreasonable things from us or things outside of pay grade. Of the Park City location: coworkers were the best and only good part of working here.
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